fbpx

Blog

On Efficiency & Customer Service

On Efficiency & Customer Service

A recent piece in The New York Times discussed the future of branch banking and what firms like J.P. Morgan Chase are doing to provide their customers with the service they require in a cost-efficient and future-proof model. What I gleaned from the article is actually applicable to virtually any type of service business. Customer behavior has changed; thus, service…

Read more

Back To The Dinosaur Age

Back To The Dinosaur Age

I recently attended a meeting of international companies and space planners, where we discussed the use of open space versus private offices in the workplace.  What I found interesting is that many firms desire a location with an atrium, so their employees can see each other as they do their work.  In fact, one investment banking firm in attendance said…

Read more

Upgrading Office Space: Four Big Mistakes

Upgrading Office Space: Four Big Mistakes

It’s an especially timely topic at the beginning of the calendar year, as companies of all sizes are making plans to upsize or downsize their office space. Forty-year commercial real estate legend Howard Ecker, who has worked on San Francisco’s Transamerica Building and Chicago’s Time-Life Building, knows this scenario well, as large and small companies alike regularly contact him for…

Read more